Rental Management 101: Introduction to Rental-Module 5: Operational Process

Module 5: Operational Process - Part 4

Video Transcription

Video Summary

This video discusses the routine service process for a rent-to-rent fleet. It covers steps such as lubricating the machines, checking fluids, cleaning filters, and ensuring safe operation. If repairs are needed, a work order is opened and assigned to a mechanic. Once the repairs are completed, a final inspection is done to ensure the machine is ready for rental. It is important to update the availability status in the computer system to avoid turning away business. The video also provides tips for streamlining the service department, including assigning non-skilled tasks to entry-level technicians and developing expertise in specific areas. Staggering start times and using telematics can also improve efficiency.

Keywords

routine service process

rent-to-rent fleet

lubricating machines

checking fluids

cleaning filters