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Keys to Effective Communication
Summary
The importance of communication is paramount in the workplace as we engage customers and co-workers. Communication styles vary. Some people are task minded and others are people focused. Both styles can be effective. In this webinar, participants will learn various forms of communication including in-person, phone, email, social media and non-verbal. Both listening skills and questioning skills will be discussed.
Overview
The importance of communication is paramount in the workplace as we engage customers and co-workers. Communication styles vary. Some people are task minded and others are people focused. Both styles can be effective. In this webinar, participants will learn various forms of communication including in-person, phone, email, social media and non-verbal. Both listening skills and questioning skills will be discussed.
Speaker

Jill Berg

Owner/PresidentJill Berg is the Owner/President of Spherion in North Dakota, South Dakota and West-Central, MN.  Spherion, a recruiting and staffing leader, supplies temporary, temp-to-hire, permanent placement and outsourced personnel to client companies.

She has received numerous recognition awards for both operational and sales excellence from Spherion Corporation including the 2015 Franchise Owner of the Year and the Special Achievement Award in 2016.

Jill is Past President of the national Spherion Franchise Advisory Board and has served numerous terms as a Regional Director.  She is an active member of the Chamber of Commerce of Fargo-Moorhead having served on and chaired the Business Training Committee for over 17 years.  Jill participates in the Agassiz Valley Human Resource Association, Lakes Country Human Resource Association and SHRM.   She is a member and Past President of Fargo West Rotary and serves on the American Red Cross Board. Jill belongs to the Paradigm Group, a CEO Roundtable exchange between area business leaders and CEO Solutions, a “Traction” focused strategy group.

In addition to her recruiting and staffing expertise, Jill consults and trains with clients on workforce development and human resource strategies across the country. Jill has a B.A. in General Studies with an Emphasis in Psychology and English from Ambassador University in Pasadena, California.  Jill delivers over 25 years of business entrepreneurship, staff development, sales and financial business management.

Summary
Availability: On-Demand
Cost: $95.00
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