This course discusses how diversity makes a positive impact on your dealership’s culture and the importance of being aware of unconscious biases. It reviews the benefits and challenges of workplace diversity, cultural competence, stereotypes and unconscious bias, as well as a brief overview of current anti-discrimination laws that all managers should be aware of.

Learning objectives include:

• Understanding the importance of diversity
• Understanding how you benefit from diversity, inclusion, and cultural awareness
• Analyzing ways to positively impact your organization’s culture by understanding bias and inclusion
• Comprehending the legal framework for bias and discrimination