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Parts Management 101: Basics of Parts Management
Parts Management 101: Basics of Parts Management
Course Description
The purpose of this course is to provide new managers with the fundamentals needed to become a highly effective parts manager. This course is also useful for people with some managerial experience, especially if they have had no formal education in parts management or if this is their first time managing in a dealership.
Content includes:
How a dealership needs to be a balanced organization with the parts department as a key part of that organization
Basic financial terminology used in the parts department, and how to use it in managing your performance
The sales aspects of your department and the role that customer satisfaction plays
How to get things done through effective action plans, goals, and employee coaching within the dealership
Using the balance sheet, income statement, and cash flow statement to form conclusions, ideas, and hypotheses about the financial state of the dealership
Summary
Availability:
On-Demand
Cost:
$450.00
Contains:
9 Courses
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Parts Management 101: Basics of Parts Management Course List
Parts Management 101 Workbook
Module 1: The Balanced Dealership Concept
Module 2: Parts as a Business within a Business
Module 3: Basic Financial Terminology
Module 4: Components of the Balanced Dealership Pyramid
Module 5: Key Performance Indicators
Module 6: Action Plans
Module 7: Setting Goals
Module 8: Coaching
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