Providing the highest level of service and developing a reputation for consistently superior service is not optional. It is critical to your success. To win over today’s tough customers, as well as “the customer of the future,” – the younger generation, you need to obtain answers to some hard questions: What does research reveal on what the younger generation wants and who they will buy from? How has the Coronavirus changed the industry that demands smarter customer service strategies? What are best customer service practices of top performing dealer organizations you can apply?

In this webinar, noted author and dynamic conference speaker Christine Corelli (www.christinespeaks.com) will provide answers to these questions and help you to dramatically improve your delivery of service.

Christine Corelli approaches her work with extraordinary creativity, enthusiasm, and attention to detail. In any venue, hers is a voice to be reckoned with -- in more ways than one; she is a highly successful businesswoman with a distinguished 26-year career as a conference speaker, business columnist, consultant, and author of seven business books. To her credit, she has shared her insight in over 1400 presentations, and hands-on workshops throughout 14 countries, on CNBC, WGN TV, and in over two hundred fifty articles in leading publications including CED Magazine.

Christine’s insight stems from her vast experience across a wide-variety of industries, and by interacting with some of the most successful leaders across the globe, as well as top-performing sales organizations, and companies known for World Class Customer Service.

Christine’s is no stranger to our industry. She has worked equipment manufacturers including Caterpillar, KPI-JCI, Link-Belt, Komatsu, Kubota, Case/IH as well as numerous dealers and dealer associations. She been a popular presenter at numerous AED and Con/Ag Con/Expo events. To learn more visit christinespeaks.com