Barry Himmel is dynamic presenter with over 20 years’ experience supporting the equipment industry. Barry and Signature have developed and delivered a wide range of programs designed to enhance the customer experience and generate additional revenues for the dealership. His interactive sessions help participants understand how important delivering exceptional service can be to their reputation, bottom line, retention, and customer service standards.

 Barry has published numerous articles in equipment and rental trade journals focusing on customer service and sales skills. He has a bachelor’s degree from Miami University and MBA from the University of Dayton.