To Know and To Be Known-Session Recording

Video Transcription

Video Summary

In this video, Brian McGuire, President and CEO of AED, promotes the upcoming Summit in Condex at the Mirage Hotel and Resort in Las Vegas on March 29th to the 31st. He emphasizes that the event will be safe and educational, with keynote speakers, panel discussions, and breakout sessions that will deliver value to dealerships. He encourages attendees to register and emphasizes that the Mirage Resort and Casino has taken steps to ensure a safe and fun experience.<br /><br />The video then transitions to the AED Virtual Small Dealer Conference, where Brian McGuire introduces AED's president and CEO, Brian McGuire, who talks about the importance of knowing and understanding the needs of customers and employees. He emphasizes the role of people in the success of an organization and highlights the significance of building trusting relationships with customers and knowing what they need. He also discusses the importance of selecting and developing quality employees and shares insights into the hiring and coaching process.<br /><br />Chief Craig Haig, a 37-year veteran of the fire service, delivers a presentation on organizational success and the importance of hiring and coaching quality employees. He discusses the 80-20 rule in hiring, which focuses on assessing candidates' heart (motivation, passion, compassion, commitment) and knowledge (education, certifications, experience) to determine their potential as employees. He also emphasizes the importance of coaching and developing employees to be the best they can be. Chief Haig shares examples from his experience in the fire service and highlights the importance of employee quality in driving business revenue.<br /><br />Overall, the video emphasizes the importance of building relationships with customers and employees, and the role of hiring and coaching in organizational success. The speakers encourage attendees to register for the upcoming Summit in Condex and participate in the Small Dealer Conference.

Keywords

Brian McGuire

AED

Summit in Condex

Mirage Hotel

Las Vegas

March 29th

panel discussions

breakout sessions

virtual small dealer conference

organizational success