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Catalog
Rental Management 201: Intermediate Rental
Module 1: Staffing Rental - Part 6
Module 1: Staffing Rental - Part 6
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Video Transcription
Video Summary
A yard man's primary responsibilities include administrative tasks, customer relations, and technical work. They assist the rental coordinator, work closely with the service technician, and interact with customers and third-party truckers. Physical fitness, good memory, pleasant personality, and effective communication skills are necessary for this role. The yard man must also have technical knowledge and be able to operate and maintain various machines. A delivery driver, on the other hand, needs to be detail-oriented and keep accurate records. They represent the company to customers and should report any relevant information. They must possess technical knowledge, prioritize safety, and be resourceful in challenging situations. The wash rack labor person is responsible for administrative tasks and technical duties involving cleaning, maintenance, and quality control. They need mechanical aptitude and attention to detail.
Keywords
yard man
delivery driver
technical knowledge
customer relations
attention to detail
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