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Catalog
Rental Management 201: Intermediate Rental
Module 1: Staffing Rental - Part 2
Module 1: Staffing Rental - Part 2
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Video Transcription
Video Summary
In a rent-to-rent fleet, the service technician's main responsibility is preventive maintenance, such as inspecting machines for damages, ensuring they are fully functional and have necessary fluids. They also check if machines require manufacturer service and process broken machines for repairs. Delivery drivers play a vital role in the customer experience, ensuring safe delivery and operation of equipment and inspecting machines before and after usage. The yard man's role involves assisting customers, loading and unloading equipment, staging rental equipment, refueling machines, and performing miscellaneous tasks to streamline operations. A competent yard man can greatly enhance efficiency and speed up the rental process.
Keywords
rent-to-rent fleet
service technician
preventive maintenance
delivery drivers
yard man
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