Disciplining for Results-Disciplining for Results

Video Transcription

Video Summary

In this video, Carla Dabik from Human Resource Techniques discusses various aspects of disciplining employees for better results. She starts by explaining the two types of discipline: training for proper behavior and teaching obedience to rules. Carla then goes on to discuss different tools that can be used to teach or train employees to act appropriately, such as mandated company policies, processes and procedures, job descriptions, disciplinary cushions, disciplinary leaves, and last chance agreements. She emphasizes the importance of having policies and procedures in place to help employees understand expectations, addressing problems early to avoid frustration, using the right type of discipline for the problem, having one person oversee disciplinary actions for consistency, and documenting all disciplinary actions. Carla also provides tips on how to approach disciplinary conversations, including using verbal warnings as coaching opportunities, using disciplinary cushions to open up conversations without hostility, and developing a plan of action with specific steps and follow-up dates. She also explains the concept of decision-making leave and last chance agreements as effective tools for addressing behavior issues. Finally, Carla discusses different types of disciplinary documents, such as improvement plans and employee warnings, and provides advice on how to handle situations where employees refuse to sign disciplinary forms. Overall, the video provides helpful insights and strategies for effective employee discipline.

Keywords

disciplining employees

training for proper behavior

teaching obedience to rules

mandated company policies

disciplinary cushions

disciplinary leaves

last chance agreements

documenting disciplinary actions